Crucial Conversations is a multi-day course that teaches skills for creating alignment and agreement by fostering open dialogue around high-stakes, emotional, or risky topics – at all levels of the organization. By learning how to speak and be heard (and encouraging others to do the same), you’ll surface the best ideas, make the highest-quality decisions, and then act on your decisions with unity and commitment. The CU Boulder Department of Human Resources has teamed up with Crucial Learning to offer this important course to CU Boulder employees. Based on the national best-selling book Crucial Conversations: Tools for Talking when the Stakes are High, the Crucial Conversations course teaches participants to speak persuasively, not abrasively; foster teamwork and better decision making; build acceptance rather than resistance; and resolve individual and group disagreements. Who Should Attend Crucial Conversations training is appropriate for employees at all levels of the organization. Supervisors, managers, and executive leaders will find the course to be particularly relevant to their work. Cost $215